Home Departments Emergency Management News & Information CITIZEN ALERT

CITIZEN ALERT - Emergency Alerts and Community InformationWelcome to the Jackson County Citizen Alerts emergency notification system. This system enables the agencies within Jackson County to provide you with critical information quickly in a variety of situations, including severe weather, missing persons and evacuations due to flood, hazardous material, or wildfire situations.

Community members, visitors and businesses can receive emergency alerts and community information from Public Safety, City, and County Officials for Jackson County, Oregon in multiple ways. Community members should also be knowledgeable of our local radio, print, television and on-line media sources who will provide additional information from local public safety officials as it becomes available.

Know Your Alerts

Jackson County uses multiple notification and warning systems to make sure emergency alerts are delivered to the people who need the information. Make sure you are signed up for the systems that require subscription and understand how they are used for emergency communications.

Citizen Alert - all of Jackson and Josephine Counties - Registration Required

Emergency notification to alert residents by landline, mobile phone, text message and email about imminent threats to life and property in specific impacted areas. Create an account for each person in your household with up to five addresses you would like to receive alerts for (home, work, child’s school, etc.). You don’t have to be in the location of the emergency to receive alert.

Create an account for each person in your household with up to five addresses you would like to receive alerts for (home, work, child’s school, etc.). You don’t have to be in the location of the emergency to receive alert.

Add Citizen Alert to your contacts!! Add the following phone numbers to your phone’s contacts so you know when you are receiving an alert from Jackson County.

(541) 897-8556, and 88911 (text message)

Ways to register:

1. Go to Everbridge to update your account or create a new one.

2. Or, complete this form (Citizen Alert Sign Up Form v4 - English) (Forma para Registro a la Alerta Ciudadana v4 - Spanish) and mail, email, or fax to Jackson County Emergency Management per instructions on form.

3. Or, call our office at 541-774-6790

Nixle (Keyword and Zip Code) - Registration Required

Receive text and/or email messages from local agencies with public safety messages or emergency information. Nixle notifications are not delivered by phone call and are sent in addition to Citizen Alert emergency alerts.

Send a Text to '888-777' the following to opt-in to community information via text message

• 'JACKSONEVACS' - to receive information about all level 1, 2, and 3 evacuation notices in all of Jackson County
• 'your zip code' - to receive community information and public safety messaging for your zip code

To receive emails, register at https://local.nixle.com/register/

Add the Nixle text message number, “888-777” to your phone’s contacts to identify where future text message are coming from.

Nixle Frequently asked Questions
CITY OF ASHLAND - Nixle

Wireless Emergency Alerts (WEA) - No Registration Required

Urgent alerts sent as text-like messages to your mobile phone based on your physical location. You will only receive notification if you are physically in the area of the emergency. You must keep the factory settings on to your WEA- capable phone to receive a WEA. WEAs have three alert categories-- Imminent Threat, AMBER, Presidential. Visit the FEMA WEA website for more information.

Emergency Alert System (EAS) - No Registration Required

National public warning system that will interrupt local broadcast TV and radio programming to provide an alert in the event of a large-scale emergency.

Visit the FEMA EAS website for more information.

Local Media, Radio and Television

The County communicates with local news broadcasters to provide updates during an emergency.

All Hazards NOAA Weather Radio

ll Hazards NOAA Weather Radio (NWR) is a low-cost home alerting tool that can be remotely activated by the National Weather Service to broadcast life-saving warnings issued by first responders. NWRs include battery backups. To work, Jackson County residents must tune their NWR to frequency 162.400 Medford, or 162.475 Mt. Ashland. Visit https://www.weather.gov/nwr/ for more information.