Accessibility / ADA

In accordance with the requirements of the Americans with Disabilities Act of 1990 (ADA), and the ADA Amendments Act of 2008 (ADAAA), Jackson County does not discriminate, on the basis ofADA disability, against qualified individuals with disabilities in the County’s services, programs, or activities.

A person who requires an accommodation or an auxiliary aid or service to participate in a County program, service, or activity, should contact the Human Resources Office, Attn. ADA Coordinator, at (541) 774-6036 or the Supervisor or Program Manager of the department where the accommodation will be used, as far in advance as possible but no later than 48 hours before the scheduled event. The County will provide appropriate auxiliary aids and services, whenever necessary, to ensure effective communication with members of the public, unless to do so would result in a fundamental alteration of its programs or an undue administrative or financial burden. Jackson County will not place a surcharge on individuals with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids or services or reasonable modifications of policy. Requests should be made in writing.  However, if the person making the request is not able to submit the request in writing, other forms are acceptable upon notification in person to the Human Resources Office or by telephone at (541) 774-6036 or by TTY/TDD 711 or (800) 735-2900.

Jackson County does not discriminate on the basis of disability in its hiring or employment practices. Selection criteria will be job-related and consistent with business necessity. The County will, upon request, make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability, unless the accommodation would cause an undue hardship on the operation of the County’s business.   

For questions or concerns about accessibility of Jackson County programs, services, activities or hiring and employment practices, please contact:

Kara Metcalf, ADA Coordinator 
Jackson County
Human Resources Office
10 S. Oakdale Avenue
Medford, OR 97501

541-774-6036 or by calling TTY/TDD 711 or (800) 735-2900

Complaints that a County program, service, or activity is not accessible to persons with disabilities, and complaints of disability-based discrimination against applicants for County employment or County employees, should be directed to the Human Resources Office, Attn. ADA Coordinator, 10 South Oakdale, Room 200, Medford, Oregon 97501, (541) 774-6036 or TTY/TDD 711 or (800) 735-2900.

The Jackson County’s American with Disabilities – Public Accommodations policy #1-50 and the Jackson County’s American with Disabilities – Employment Accommodation policy #5-47h are available at

These documents may be made available in alternate formats.
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Jackson County ADA Policies2 documents

  • 1-50 Americans with Disabilities - Public Accommodations
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    6/11/2019 10:11 AM
  • 5-47h Americans with Disabilities - Employment Accommodations
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    6/11/2019 10:11 AM